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Terms and Conditions


Welcome to our online store. This website is operated by Cosy Wee Reads ltd. Throughout the site, the terms "I" “we”, “us” and “our” refer to Cosy Wee Reads ltd and “product” refers to Scottish based surprise one off and subscription book gifts purchased from us.

Cosy Wee Reads ltd provide our “service” to you subject to the following conditions. If you visit or shop within this website, you accept these conditions (“Terms of Service”, “Terms”). Please read them carefully.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these terms.



Your submission of personal information through the website is governed by our Privacy Policy.



When you visit our site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.



All content included on our site, such as text, graphics, logos, button icons, images, is the property of Cosy Wee Reads ltd or its content suppliers and protected by international copyright laws. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.



Our store is hosted on They provide us with the online e-commerce platform that allows us to sell our products and services to you.

By placing an order through our site, you warrant that: you are legally capable of entering into binding contracts; and you are at least 18 years old. If you are under 18, you may use our website only with involvement of a parent or guardian. A breach or violation of any of the Terms will result in an immediate termination of your Services.

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.



If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation to maintain any comments in confidence; to pay compensation for any comments; or to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.



We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

Product images are used for illustrative purposes only and may differ upon delivery.

In some circumstances, we may place a limit on the number of copies of a particular product that you can order.  We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product that we offer.  We reserve the right to discontinue any product at any time.  Any offer for any product made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

We do not guarantee to replace books delivered as part of our surprise book gift range on the basis that the recipient already owns or has read the book.

Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, delivery times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).



We must receive payment in its entirety for the full price quoted on the items at checkout before an order can be accepted. Once we have been notified of receipt of payment, we will email you (the customer) with confirmation of order on the email address provided to us during the checkout process. Once we've confirmed and accepted your order, a legally binding contract is entered into between us and you. All credit card purchases must be directed to the cardholder's address.  Any term sought to be imposed by you in your order will not form part of the contract.

We are entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by email. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.



Under consumer contracts regulations you have the legal right to cancel your contract within 14 days of receipt of your goods (with the exception of any made to order items).

To withdraw your order you must notify us in writing within 14 days by using the contact us form or by email to

If you have received the goods before you withdraw your order then, you must send them back to us within 14 days of receipt at your own cost and risk. If you withdraw your order and we have already processed the goods for delivery but you have not yet received them, you must not unpack the goods when they are received by you and you must send the goods back to us within 14 days of receipt at your own cost and risk.

Once you have notified us that you are withdrawing your order and returned the goods, any sum debited to us (including any standard delivery charge you incurred when ordering the goods) will be re-credited to your account within 14 days.



We will post the goods ordered by you to the person and address you give at the time you make your order.  We aim to have orders dispatched within 2 business days after your order is accepted. All delivery times quoted on the website are estimates only.  Your order will be fulfilled within 30 days of the shipping confirmation email, unless there are exceptional circumstances.

You will become the owner of the goods you have ordered when the goods are dispatched to you.  The goods will be at your risk from the time of receipt of the goods at the delivery address.



The price of any products will be as quoted on our site, except in cases of obvious error.  All charges are in UK pounds (£). All overseas orders will be charged in their respective currencies, based on current exchange rates.

Payment for all products through this website must be by credit or debit card or PayPal.

Prices displayed in your shopping basket are the current prices of the goods and the amount you will be charged for each item when submitting your order.

These prices may exclude delivery costs, which will be added to the total amount due if applicable.

Prices displayed on our site are inclusive of VAT where applicable (books and tea / coffee are currently zero rated).

Customers ordering for delivery outside of the UK will be responsible for payment of any local taxes payable including VAT and will be required to pay extra for delivery and clearance where necessary.

We may occasionally offer promotional discount codes which apply to listed products only and are subject to change and availability. These codes can only be used on full-priced items and cannot be used in conjunction with any other offer or discount. We reserve the right to withdraw a promotion at any time.

Prices are subject to change at any time without notice. We shall not be liable to you for any price change.



If you receive a damaged item in your order, please contact us using the contact us form or by email to so that we can arrange for your item to be returned and replaced. Any delivery charges incurred by you for returning a damaged item to us will be refunded.

Unfortunately, we are unable to accept returns, with the exception of damaged items (as detailed above) or withdrawn orders (as detailed in “withdrawal by you from the contract”).



The nature of internet communications means that your communications may be susceptible to data corruption, interception and delays. We shall not be responsible for any detrimental reliance you place on this website or its contents.

We are providing this site and its contents on an 'as is' basis and make no representations or warranties of any kind with respect to this site or its contents and disclaim all such representations and warranties, whether express or implied, to the fullest extent permitted by applicable law. In addition, we make no representations or warranties about the accuracy, completeness or suitability for any particular purpose of the information and related graphics published in this site or that any software or the server that makes it available are free of viruses or other harmful components.



If the products we deliver are not what you ordered or are damaged, we shall have no liability to you unless you notify us of the problem, in writing using our contact form within 7 working days of delivery of the products in question.

If you do not receive products ordered by you within 30 days of the date on which they were dispatched to you, we shall have no liability to you unless you notify us of the problem in writing using our contact form within 40 days of the date on which the goods were dispatched to you.

If you notify a problem to us under this condition, our only obligation will be, at our option, to make good any shortage or non-delivery; to replace or repair any goods that are damaged or defective; or to refund to you the amount paid by you for the goods in question.

We will not be liable to you for any indirect or consequential loss or damage arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the products in question.

We cannot be held responsible for any delays in delivery once the items have left us and are in the possession of the delivery service.

Nothing in this condition is, however, intended to limit any rights you might have as a consumer under applicable local law that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from negligence.

Nothing in this contract creates any right which is enforceable by any person who is not a party to the contract.



We will not be liable or responsible for any failure to deliver products you have ordered or any delay in doing so or for any damage or defect to products delivered that is caused by any event or circumstance outside our reasonable control (Force Majeure Event).



You agree to indemnify, defend and hold harmless Cosy Wee Reads ltd harmless from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.



If any part of these conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.



The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).



The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies posted by us on this site constitutes the entire agreement and understanding between us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.



These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with Scots laws and the Scottish courts shall have jurisdiction to resolve any disputes between us.



You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.



Questions about the Terms of Service should be sent to us at

Registered Company Details:

Cosy Wee Reads ltd

18 Blinkbonny Avenue, Edinburgh, EH4 3HU, United Kingdom

Company Number SC597064

Terms and Conditions: About
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