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FAQ

Can I select the book myself?

No - but don't worry we hand select our books very carefully and only send out our favourites, which we are sure you'll love too.

What if I already own the book?

We hope this won't happen, but if it does please contact us and we will sort out a replacement.

What is your return policy?

Under the Consumer Contracts Regulation you have the legal right to cancel your order within 14 days of receipt of your goods. To do so, please contact us.

Outwith this period, unfortunately, we are unable to accept returns.

When will I receive my package?

Our parcels are letterbox friendly and we aim to ship UK orders within 1 business day using Royal Mail delivery.

For subscriptions, subsequent packages will be sent at the start of each month.

Standard UK delivery (Royal Mail 2nd class) is FREE on all orders.  

At the checkout, it is possible to upgrade your delivery to Royal Mail 1st class for an additional fee. (Please note this does not apply to subscriptions after the initial delivery.)

Do you ship internationally?

Yes we do. Please contact us for a shipping quote.

When will I pay?

One off surprise book gifts and subscriptions will be paid in full at checkout.

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